The main issues people have with security systems are installation issues and service issues. Technicians will come to their house, sometimes they’ll damage their property, or the system is not even installed correctly, and yet they’re paying the monthly fee to have that service. Other times we’ll see security systems installed correctly, but the service doesn’t work.We’ve been helping out a lot of clients recently who’ve had issues with ADT, or Vivint, and some of the other security system companies. And consumers throughout the country are protected under UDAP statutes. And UDAP stands for unfair deceptive acts and practices and, under these laws, consumers can get money damages back. And there’s a fee shift provision so that means the other side pays our fees and costs.So when clients come to us with security system issues, we help them. We help them resolve the issue. They get money damages. And the other side pays our fees and costs, so our clients never pay us a penny for our time.
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