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Insurance Claim Dos and Don’ts

Published on: March 20, 2019 | Last Updated on: May 22, 2025
Michael Agruss

Written and Reviewed by Michael Agruss

  • Managing Partner and Personal Injury Lawyer at 844SeeMike Personal Injury Lawyers.
  • Over 20 years of experience in Personal Injury.
  • Graduated from the University of Illinois Chicago School of Law: Juris Doctor (2004).

If you are involved in a trucking accident, it is important to keep the lines of communication open with your insurance company to ensure your claim is handled in a timely, and fair manner. The claims process can be difficult and confusing, but 844 See Mike has some important insurance claim do’s and don’ts to help make the process easier. And, if you’ve been injured in a truck accident due to another driver’s negligence, we at 844 See Mike are here for you every step of the way to ensure that your rights are protected, and you are fully compensated for your injuries and losses.

Insurance Claim Do’s

  • Call your insurance company ASAP following an accident-Insurance companies can deny your claim if they are not notified as soon as an accident occurs.
  • Take pictures and notes about your accident-You can never have too much information regarding your accident. Get the names, contact information, and insurance information from other drivers involved in the accident. Get the names and contact numbers for any witnesses. Take pictures of the accident scene and all the vehicles involved. If you are injured, record that as well.
  • Read your insurance policy-It is very important to understand what your insurance policy covers in the case of an accident. Also consider any other policies that may cover you including, umbrella policies, homeowner policies, and even credit card policies.
  • Take notes when talking with anyone from the insurance company-Write down the names and phone numbers of who you talked to and what they discussed with you.
  • Be honest-When discussing the accident with your insurance company, you want to give them general information. Be honest but do not admit fault, even indirectly. If you are unsure what statement to give to your insurance company, consider discussing your case with an experienced personal injury attorney first.
  • Read your accident report-Ensure that everything contained in the accident report is accurate and truthful and mark anything that seems to be of question.
  • Keep all documentation-Keep all documents that pertain to your accident including, medical bills, insurance policies, accident reports, car rental receipts, and repair estimates.
  • Follow your doctor’s orders-Failing to follow doctor’s orders can not only slow down your recovery, it can also decrease your claim payout.
  • Talk to a lawyer-844 See Mike is experienced in personal injuries and we will help you through the insurance claims process.

Insurance Claim Don’ts

  • Don’t ever admit guilt or fault-Insurance companies will want to get an official, recorded statement. Do not make any official statements without discussing your case with an experienced lawyer first.
  • Don’t accept the first settlement offer-Insurance companies want to pay you as little as possible. Discuss your claim with 844 See Mike first to see if their offer is fair.
  • Don’t sign anything or cash any checks without talking to a lawyer-Signing a settlement is the end of your claim and if you have ongoing expenses they will not be paid.
  • Don’t sign medical authorizations-Insurance companies are not entitled to review your past medical records. Contact 844 See Mike to ensure your privacy is protected.
  • Don’t miss your medical appointments-Missing appointments can cause your claim to be denied or your payout to be much smaller than you deserve for your injuries.
  • Don’t negotiate with the other parties-Never try to negotiate with another driver, they will not have your best interests in mind. Always go through your insurance company and contact a personal injury lawyer for any negotiations or questions that may arise.

Insurance companies are a business and they want to get out of the claims process as quickly and cheaply as possible. They will often drag their feet, give you the runaround, try to find holes in your story, and pressure you into settling for much less than you may deserve. If you have an accident claim and have questions about your rights, contact 844 See Mike.

We at 844 See Mike are proud to serve our fellow citizens in personal injury cases, especially when you or a loved one has been injured in a trucking accident, and we are fully committed to protecting your rights and ensuring that the other party is held legally accountable when negligence occurs. We will fight until the very end to ensure that you are fully compensated for all injuries and losses resulting from the accident, including medical expenses, property damage, lost wages, and pain and suffering, and you won’t owe us a dime for our services.

If you or a loved one has been injured in an auto accident due to another’s negligence, follow these insurance claim do’s and don’ts and contact 844 See Mike for a free consultation. Helping our clients is about counseling, advocating, and ultimately solving problems. With years of experience successfully representing the people and not the powerful, we will take care of the insurance adjusters, your medical bills, your property damage, and your lost wages, and monitor your treatment so you can focus on healing and getting your life back to normal. We will handle your case quickly and advise you every step of the way, and we will not hesitate to go to trial for you.

Lastly, 844 See Mike is not paid attorneys’ fees unless we win your case. Our no-fee promise is that simple. You have nothing to risk when you hire us – only the opportunity to seek justice.

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